Welcome to Grand’heur /collection Genest Design, a premiere online virtual boutique. We offer an exclusive clothing collection for women over 5’ 8” (1 metre 73 cm); stylish clothes designed especially for you by fashion designer Hélène Genest to fit your shape and size; an exclusive medium- to high-end line aimed at both slim and full-figured women.

A pioneer of this speciality, Hélène Genest, who herself stands proudly at 6’ ½“, cordially invites you to shop at this virtual boutique for tall women.  

We ship to most countries and have made shopping on grandheur.com a fun, easy and secure experience!

So to tall women of all ages, make yourself at home and enjoy!

All prices listed on the GRAND’HEUR/collection Genest Design virtual boutique are in Canadian dollars, before taxes, and in US and EURO dollars (using approximate calculations based on a variable exchange rate).

Prices can be converted into your country’s currency using the www.xe.com link in the "My Cart" section. You will see the cost of the merchandise in U.S. dollars, EURO dollars, or in your country’s currency.

To ensure your clothing selections fit you properly, refer to our useful Size Chart [chest, waist (belt), hips] in the product description pages. These measurements, in inches or cm, are taken directly from our clothing soyou can determine the right size for you. In keeping with Canadian Standards, our size charts follow a unique measurement scale specifically adapted by Grand’heur /collection Genest Design to fit tall women of every shape and size.

You can buy and have your items shipped almost anywhere in the world. See the “Shipping and Return Charges” section for details on fixed international shipping charges. Customs duties and taxes may apply once your order gets to its destination.

Grand’heur /collection Genest Design does not collect customs duties and/or taxes, and cannot predict specific charges that may apply to your country. Should additional charges apply, you may receive a bill for which you will be responsible. For further information on customs policies that apply to your country, contact your local customs office.

Note: Customers are responsible for verifying terms and conditions related to their purchases, including shipping charges, taxes and customs duties, as well as return and exchange policies.

Your selections will be kept in “My cart ” until you’re ready to complete your transaction or payment. They will remain in your shopping cart while you browse or shop online.

You can see all the items in your shopping cart at all times by clicking on “My Cart” at the top of the page. This function even calculates how many items you have in your cart while you shop.

By clicking on the “My Cart” link, you will see a photo of the item(s) in your cart along with a brief description, colour, size, price and quantity. From there, you can also update the quantity of items (adding or deleting) by selecting the amount desired and by clicking the "Modify" button under the quantity box. If you change your mind about an item, just click on the “Remove this item from my cart” link next to it.

If you decide to leave the Website without going through the checkout, your cart will be erased, which means that these items won’t be in your cart the next time you logon to Grand’heur/collection Genest Design. They will be put back on our virtual store shelves so other clients can obtain them. Due to limited supplies, we strongly suggest that you purchase items you like as soon as you see them because they may be gone the next time you visit!

Our online ordering procedure makes shopping fast, easy and secure.

Once your order is processed, you will receive an email confirmation from our server.  

All processed orders shipped within Canada include federal and provincial taxes.

Grand’heur/collection Genest Design applies no Canadian taxes on orders shipped to the United States or internationally, however national customs duties and taxes may apply to your order once it gets to its destination. Should such additional charges apply, you may receive a bill for which you will be responsible. For further information on customs policies applicable to your country, contact your local customs office.

Grand’heur/ collection Genest Design is not responsible for applicable customs duties and/or taxes
once your order gets to its destination.

Moreover, Grand’heur/collection Genest Design is not responsible for shipping delays related to statutory holidays and/or work holidays.

To change an order after it has been placed:

To change an order after it has just been placed, email our Customer Service department at info@grandheur.com, taking care to indicate your order number and the changes you wish to make . Do not press on the “Previous” button to change your order or you will place a second order and your account will be debited twice.

To cancel an order after it has been placed, email our Customer Service department at info@grandheur.com, taking care to indicate your order number . Please note that your order may be processed upon reception, in which case server authorization will be needed to cancel it and issue a refund on your credit card. Please note as well that we cannot anticipate variable bank exchange rates on your credit card and are not responsible for such rates once the refund transaction is processed. As such, it may be impossible to cancel your order.